FAQ's
Answering those common questions
We have compiled some commonly asked questions about Pet & Tales and answered them.
If you have a question of your own that isn’t here, feel free to contact us.
Q: How do partnerships with pet brands work?
A: We collaborate with trusted brands to showcase transparent product information. Brands pay promotional fees to support our nonprofit operations. We never sell products or share user data—our focus is unbiased recommendations.
Q: How do I switch to the multilingual version of the website?
A: Click the language toggle at the top-right corner to select your preferred language. Community-translated posts and expert articles will populate automatically. You can also filter content by language tags.
Q: How do I report inappropriate content or users?
A: Click the "Report" button on any post, comment, or profile. Our team investigates reports within 24 hours. For urgent issues, email support Pet.a.tales@gmail.com.
Q: Is the website accessible on mobile devices?
A: Yes! Our platform is fully responsive. Download our mobile app (coming soon) or use your phone’s browser for seamless access. Upload photos/videos directly from your gallery!
Q: How can I contribute if I’m a vet, expert, or brand partner?
A: Visit the "Get Involved" page to apply as a professional contributor or partner. Experts can submit articles for review, while brands can propose collaborations. Students and faculty (e.g., NYU professors) are encouraged to share pet stories!
Q: How do I create an account and start sharing content?
A: Click "Join Now" on the homepage to sign up with your email or social media account. Once registered, navigate to "Share Pet Content" or "Personal Experience Sharing" and click "Submit a Post" to upload blogs, photos, or videos. All submissions are reviewed within 24–48 hours before publishing.
Q: Are there guidelines for submitting content?
A: Yes! Content must be original, respectful, and pet-related. Avoid promotions, spam, or harmful advice. Review our Community Guidelines for details. Posts violating rules will be removed, and repeat offenders may lose posting privileges.
Q: How does the content review process work?
A: Our moderation team ensures all posts align with community standards. Reviews focus on safety, relevance, and quality. Approved content appears in relevant sections, while rejected submissions include feedback (e.g., "Add clearer pet-care context"). High-quality posts may be featured on the homepage!
Q: Who owns the content I upload?
A: You retain ownership of your content. By posting, you grant us a non-exclusive license to display it on the platform. You can delete posts anytime via your profile’s "My Contributions" tab.
Q: How can I interact with other users?
A: Like, comment, or bookmark posts you enjoy! Use hashtags (e.g., #CatTrainingTips) to join topic discussions. For direct connections, visit user profiles and click "Follow" to see their activity in your feed.